Security & AI Safety by Design
FieldVoice interacts directly with physical systems and mission-critical enterprise records. We build strict safety boundaries between AI intent and execution.
How FieldVoice Protects Your Operational Integrity
Understanding vs. Execution Isolation
What the worker said is strictly isolated from what the system is permitted to execute. AI natural language outputs never write directly to databases without intermediate validation.
Tenant Isolation & Data Privacy
Each customer environment maintains complete logical isolation across audio data, images, equipment documents, embeddings, and API credentials. Your data is never used to train foundation models.
Role-Based Access Control (RBAC)
Field technicians can only propose actions on assets located within their assigned facilities. Least-privilege permissions ensure only authorized supervisors can close work orders or sign off compliance checklists.
Risk-Based Human Confirmation
Low-risk actions (e.g. adding an inspection note) execute automatically. Medium and High-risk actions (e.g. drawing $1,000+ parts or shutting down equipment) prompt the technician or supervisor for explicit confirmation.
Post-Execution API Verification
Sending an HTTP payload is not enough. FieldVoice queries the destination CMMS/ERP system after execution to confirm the record was created with the exact correct parameters.
Immutable Audit Trail
Every voice session generates an auditable record containing: audio hash, transcript, resolved intent, policy checks, approval author, API payloads, and execution timestamps.
Require a custom SOC2 / ISO security review?
Our security architecture team is available for deep-dive technical evaluations with your CISO team.